coop4dTerms of Use

These terms set out the conditions under which we, coop4d, operate our platform. By creating an account and depositing funds, you agree that you have read and accept our terms in full. We serve users in Indonesia and other supported jurisdictions where our services are permitted under local law. Our terms cover how we process your account, handle deposits and withdrawals, settle wagers, and resolve disputes.

coop4d operates a sportsbook and casino platform that includes football markets (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports betting (Mobile Legends, Free Fire, PUBG Mobile). We process deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Our service is jurisdiction-restricted—we verify your location and require account verification before you can withdraw.

Account Opening and Responsibility

When you open a coop4d account, you confirm that you meet our eligibility requirements, have read these terms, and authorise us to verify your identity through documents you submit. We require a valid ID and proof of address before any withdrawal is processed. You are responsible for keeping your account credentials confidential and for all activity that occurs under your username. If you suspect unauthorised access, contact our support team immediately.

You also confirm that you are not in a jurisdiction where coop4d is prohibited and that you understand our service is available only where local law permits. We conduct periodic jurisdiction checks; if you are found to be outside a supported region, we may restrict your account or close it without penalty to us.

Deposits, Withdrawals, and Bonus Terms

Deposit Processing

We accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. Deposits typically settle within the timeframe your payment provider requires; we do not delay confirmed deposits.

Withdrawal Eligibility

You may withdraw only after account verification is complete. Withdrawals are processed to the same payment method you used to deposit; if that method is no longer available, contact support to arrange an alternative.

Bonus and Promotion Terms

Any promotional credits, deposit bonuses, or free-wager offers are subject to additional conditions we publish separately. Bonuses typically require a minimum level of betting activity before withdrawal. All bonus terms are final when the bonus is credited to your account.

Funds in your coop4d account remain your property and are not pooled with company funds. If coop4d becomes insolvent, your account balance is treated as a creditor claim. We hold all deposit and withdrawal records and can provide transaction history on request.

Gameplay, Settlement, and Rules

Our sportsbook, live-dealer, slot, and esports markets settle according to rules published in each game category. For football markets on Liga 1, Piala Indonesia, Piala AFF, and Champions League fixtures, settlement follows official tournament results. For live-dealer games, settlement is final when the dealer marks the result. For slots, settlement is final when the spin completes. We do not void wagers or settle "half-loss" due to technical glitches unless we determine the glitch was caused by a fault on our platform.

If a match is postponed or cancelled, we settle accordingly—typically voiding wagers or, if partial play occurred, settling based on the official result of play that did complete. For markets affected by postponements during major holidays (Idul Fitri, Idul Adha, Imlek), we publish settlement rules as soon as the schedule change is confirmed.

Data Protection and Privacy

We collect personal data during account creation, verification, and withdrawal requests. This data—your name, address, ID number, payment details—is used to verify your identity, process payments, comply with anti-money-laundering regulations, and operate our service. We do not share your data with third parties except as required by law or as necessary to process your payment through our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank). We apply industry-standard encryption and security controls to protect your information.

Dispute Resolution and Jurisdiction

If you believe a wager was settled incorrectly or you have a complaint about coop4d, contact our support team with details, including your account name and the specific transaction or bet reference. We will review the settlement and respond within a reasonable timeframe. If we cannot resolve the matter, either party may escalate the dispute to informal mediation or, if permitted by local law, arbitration.

These terms are governed by the law of the jurisdiction in which coop4d is registered. If you are located in Jakarta, Surabaya, Bandung, Medan, or any other supported region in Indonesia, you acknowledge that you are subject to local regulations regarding online gaming and that coop4d's operation depends on compliance with those regulations. Our service is restricted to jurisdictions where it is legally permitted; if your region prohibits our service, you are not authorised to open or maintain an account.

Modification and Termination

We may modify these terms at any time by posting updated terms on our platform. Your continued use of coop4d after changes are posted constitutes acceptance of the updated terms. We may also suspend or close your account if you violate these terms, engage in fraud, use prohibited payment methods, or place wagers from a restricted jurisdiction. On account closure, we will return any remaining balance, subject to any outstanding disputes or regulatory holds.

These terms represent our agreement with you. If any part is found invalid or unenforceable, the remainder remains in effect. coop4d reserves the right to limit or decline service to any user, region, or payment method at our discretion.