coop4d Privacy Policy

This page describes what we collect when you use coop4d and how we keep that data protected. We at coop4d operate an online sportsbook and casino platform across supported jurisdictions, and your privacy is central to how we work. When you open an account with coop4d, deposit funds through DANA, e-wallet, mobile banking, or other local payment methods, or place bets on Liga 1 matches, we collect only the information needed to verify your identity, process transactions, and deliver the service.

Our privacy commitments on coop4d are straightforward: we collect minimal data, use it only for account management and regulatory compliance, and do not sell your information to third parties. We keep your data encrypted and stored on secure servers. This policy sets out what we do, who processes your data, and what rights you have when using coop4d.

What we collect and how we use it on coop4d

When you create a coop4d account, we collect your full name, email address, phone number, and date of birth. We verify your identity by requesting government-issued ID (such as KTP, passport, or driving licence) and proof of address (utility bill or recent bank statement). We use this information to confirm you meet our eligibility requirements and comply with Indonesian anti-money-laundering regulations. Users in Jakarta, Surabaya, Bandung, and Medan follow the same verification process on coop4d.

We collect transaction data whenever you deposit, withdraw, or place a bet on coop4d. This includes payment method (DANA, e-wallet, mobile banking, or bank transfer via local payment, online payment, e-wallet, or mobile banking), transaction amount, timestamp, and account activity logs. We process this data to prevent fraud, settle your bets, and maintain our coop4d service. We also collect IP address, browser type, and device information to detect unauthorized access and secure your account.

Third-party processors handle payment verification on our behalf. Our payment partners—who facilitate local payment, online payment, and other e-wallet transfers—see only your transaction details, not your full coop4d account information. Our hosting provider stores encrypted backups of your data outside Indonesia. You can request details about data location and retention through our support team at any time.

Your rights on coop4d

You have the right to request, download, and delete your data from coop4d. You may ask us to correct inaccurate information or request that we stop using your data for service announcements. To exercise these rights on coop4d, contact our support team. Requests are processed within thirty days.

We retain your coop4d account data for seven years after closure to comply with financial reporting requirements in jurisdictions where we operate. Payment records and transaction logs are retained for the same period. KYC documents (ID and address proof) are encrypted and retained only as long as your account is active on coop4d.

Cookies and tracking on coop4d

We use cookies to maintain your coop4d session, remember your language preference, and detect suspicious login attempts. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but some features of coop4d may not function correctly if you do so.

Contact us about coop4d

If you have questions about this policy or wish to exercise your data rights on coop4d, contact our support team at [email protected] or through our in-app messaging system. We are based in Indonesia and available to users in supported jurisdictions. Our data protection officer can be reached through the same channels.

Summary

We at coop4d collect only what is necessary to operate our platform securely and comply with local law. Your data is encrypted, stored securely, and shared only with processors who help us deliver the coop4d service. You have full rights to access, correct, and delete your data at any time. This policy is effective as of the date shown on our Terms of Service and will be updated if our practices change.